Close search

Book a tour

Flying to the UK

What to expect when arriving in the UK

If you need help, phone the College on: +44 (0)1223 314 431 Monday to Friday between 08.30 and 18.00 or call the emergency number +44 (0)7860 586 528.

Immigration control

If you are aged 16 or under, you may not be allowed to leave immigration until the person meeting you has been found. If you have booked a taxi transfer, make sure you have the information with you.

Use of eGates: If you are a citizen of Australia, Canada, Japan, New Zealand, Singapore, South Korea or USA, and wish to use the eGate when entering the UK, please read the message below before arriving in the UK:

  • If you are entering the UK under Short-term Study route (up to 6 months) you must obtain the correct visa stamp at the border to enrol onto your programme. Therefore, please do NOT use the eGates but instead follow the sign for ‘See an officer’ at the border to obtain the correct visa endorsement in your passport from the Immigration Authority.
  • If you are entering the UK under Tier 4 route or Short-term Study route (11 months) then you may be eligible to use the eGates. However if you do use the eGates, you may be required to show relevant evidence of your first entry into the UK such as a boarding pass or travel booking confirmation to complete your Right to Study or Right to Rent checks. Therefore you are advised NOT to use the eGates in order to obtain an entry stamp in your passport upon your first entry into the UK under your new visa.

Should you have any questions regarding the use of eGates, please contact our Immigration Compliance Team at

Baggage reclaim

After passport control, follow the arrival signs to the baggage reclaim area and check the information screens to find the correct carousel.


When you reach Customs, you may be interviewed by a Customs Official to ensure you are a genuine student in the UK. They will ask you some basic questions, such as ‘Where is your College?’ and ‘Why do you want to study in the UK?’

You will need to walk down one of three channels at Customs:

Students from European countries should use the Blue Channel

Students from all other countries should use the Green Channel

Students who have anything to declare, use the Red Channel

If you are bringing a bank draft or cheque for College fees of over £8,800 then you must go through the Red Channel and declare it. For this reason, it is easier to pay fees by bank transfer before you come. If you are unsure whether you should use the Red Channel please visit - www.visitbritain. 

Arranged a taxi?

If you arranged for a taxi to meet you, you will find your driver in the Arrivals area as you leave Customs.

The driver holds a board showing their passenger’s name. Look out for your name or the CATS logo.

If you cannot see your name go to Airport Information, ask them to help you find your driver. Wait there until your driver arrives.

Sign up to our monthly newsletter